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WHAT ARE THE EFFECTS OF HARD WATER?
The visible signs are scale, scum and tidemarks around
baths, basins and taps etc. The mineral contained in hard
water manifests as scale when heated or when water is left
standing to leave evaporation stains. What you see in your
kettle is an excellent guide to what is happening in other
parts of your water system.
ALL AROUND YOUR HOME
Hard water has a detrimental effect on anything in which
it comes into contact.

There are numerous examples of this that can be seen every
day, as well as those you dont see inside your system.
To name but a few,
- Misted glasses, streaky plates, and spotted and stained
utensils.
- Blocked showers and shower heads
- Leaking ball-valves
- Scaled up cylinders and immersions
- Dull finish to the bath, basin etc
- Tide lines around your bath and basins
- Spots and stains on the shower screen
- Low water flow out of the hot tap because the pipe is
scaled up
- No lather when you wash
- Dull and dingy clothes
HARD AND SOFT WATER
Hard water is water that contains dissolved chalk, lime
and other minerals.

Rainwater is naturally soft but, as it percolates through
the ground, any chalk and limestone it passes through becomes
dissolved to create hard water.

Soft water (natural) is rain that falls onto rock and cannot
enter the ground.

Examples of this are areas such as Wales, Scotland and The
Lake District etc. As a guide only 40% of the country has
natural soft water, leaving the remaining 60% to suffer
with hard water.
SOFT WATER BENEFITS
- Saves time. With no scum marks or evaporation
stains to clean away, housework is reduced.
- Can save up to 50% of washing powder, soaps,
shampoos and conditioners etc.
- Will protect your and increase the life of your system
by
removing existing scale.
- Saves money on hot water bills with no scale to
heat
first. Just 1/16"of scale will cause a loss of efficiency
of 12%.
- Rinses away without staining.
- Can help dry skin conditions including eczema
- Makes laundry brighter and fresher.
- Has a clean silky feeling, and makes bathing a luxury
without the need for expensive bath oils etc.
THE GENTLE TOUCH OF SOFT WATER
There is no clearer benefit of soft water than that shown
by a dishwasher with soft water.

Shiny dishes and plates, clean clear glasses and cutlery
you are proud of, all come from soft water.

If soft water is doing this to your dishwasher, just imagine
what it is doing in the rest of your system, and do not
forget, that with your dishwasher using soft water, you
do not need to put anymore salt in it.

This also applies if you prefer to wash by hand. Gone are
dry cracked hands you get with hard water.

Clean, bright clothes, gentle on your skin, every time with
soft water.

Soft water gives you cleaner, brighter, fresher fabrics,
simply because your washing powder can concentrate on washing
your clothes, not fighting the effects of hard water every
time.

Remember that with soft water flowing through your
washing machine and de-scaling it, it will work better
and last longer!

With soft water, you can cut your soap powder by nearly
half, which proves that SOFT WATER SAVES YOU MONEY.
FOR MUM
Smooth complexion, bubbles in the bath, lower household
bills, soft towels
FOR DAD
A smooth wet shave. And with the appliances running like
never before, he hasnt got to worry about the next
repair bill.
AND THE CHILDREN TOO
Lovely fresh soft clothes ensure their delicate skin is
being cared for, all day every day, even when they are tucked
up in bed in those crisp clean sheets.
HOW MUCH DOES A WATER SOFTENER COST?
The cost will be less than other home improvements and
will considered an investment.

A family of 4 in an average hard water area can save over
£200 a year! Compare these savings against the outlay
of the softener, and you will see that it is arguably the
most cost effective home improvement you can make.
HOW CAN I JUSTIFY MY INVESTMENT?
Most people who have a water softener would simply
say that to wash and bathe in scum free water is enough.
However, a water softener fulfils many functions and gives
substantial savings.
 The long term benefits are the increased
life of appliances, protection of taps, bathroom suites,
your boiler etc, not to forget the daily savings on household
bills by reducing soap consumption to name just one by up
to 50%
WHAT ABOUT MAINTENANCE?
A water softener is working automatically 24 hours a day.
All the homeowner has to do is ensure that the unit is kept
full of salt.
IF I MOVE HOUSE CAN I TAKE IT WITH ME?
The simple answer to that is yes.

Taking your water softener with you when you move is as
easy as taking other appliances i.e. washing machine.

Simply disconnect the flexible hoses from the isolating
valves and away you go.

In many cases a water softener has been known to assist
in the sale of the house, prospective buyers will undoubtedly
be impressed with scale free taps, gleaming baths and sinks
etc.
WHY NOT SOFTEN JUST THE HOT WATER?
Some people do this. But as soon as they run cold hard
water into the hot soft water they are reducing the obvious
benefits of soft water considerably.
I HAVE LEAD PIPES, IS THIS A PROBLEM?
You should not use soft water in lead pipes. About the
only benefit of hard water there is, is that scale on the
inside of the lead pipe stops the lead leaching into the
water. Grants may be available from the local council to
replace any lead pipes in the house.

If you have a lead outside main, this will not pose a problem
to the installation of a softener.
WILL SOFT WATER AFFECT MY CENTRAL HEATING
SYSTEM?
Soft water will have no adverse effect on your heating
system, providing a corrosion inhibitor is used.
MUST I HAVE A HARD WATER TAP?
Yes. It is accepted that the majority of people can drink
artificially softened water with no adverse effect.

However, there are two groups of people who we would recommend
do not drink artificially softened water.

Namely, bottle fed babies (powdered milk already has its
maximum concentration of sodium) and anybody on a low sodium
diet.

The BEWA Code of Practice also requires that, for all new
water softener installations and wherever else reasonably
practicable, a pipe leading to a mains water tap for an
un-softened supply should be used for a hard water drinking
supply.
WILL THOSE WHO PREFER TO DRINK SOFT WATER
BE
DEPRIVED OF ANY MINERALS DEEMED NECESSARY FOR
GOOD HEALTH?
No. The minerals necessary towards your daily diet come
from your food.

Neither hard nor softened water provide any significant
quantity of minerals. For example, a glass of milk contains
4 times the amount of calcium, as does a glass of water!
HOW MUCH SODIUM IS THERE IN SOFT WATER?
A normal daily intake of sodium for an adult is approx.
3,000 mg.

Many natural and manufactured foods and drinks contribute
to this daily intake. As a guide, you would need to drink
75 glasses of softened water to achieve your daily intake!

Typical examples of sodium levels are: -

One glass of milk contains 160 mg
One slice of bread contains 190 mg
One glass of softened water contains only 40 mg.
WILL SOFT WATER HELP MY DRY SKIN?
It is difficult to say that it will definitely cure dry
skin conditions.

However, many dry skin / eczema sufferers notice a
considerable improvement in their condition once a water
softener is installed. Due to the complexity of eczema it
is difficult to say exactly why soft water helps.

Opinion suggests the following contributing factors:
- Water softeners eliminate scummy soap curds and
produce a clean lather that is kind to skin, reducing dryness
and itching.
- The amount of washing powder can be reduced by up to 50%
when using soft water, therefore when the washing machine
is in the rinse cycle; it finds it easier to wash away excess
soap.
IS A WATER SOFTENER EASY TO INSTALL?
Modern water softeners are small and compact enough to
fit inside either a kitchen / unit or in the utility room.
An ideal site is near to the rising main, with access to
a drain and a power supply (13 amp socket)
WHY DO I NEED ELECTRICITY?
This ensures that the softener regenerates at the correct
time of day. Even meter control models regenerate at 2am;
the only variance is the frequency of days between regeneration.
DOES A WATER SOFTENER NEED A SPECIFIC
WATER
PRESSURE?
A water softener needs a minimum pressure of 20 psi (1.4bar).
If water pressure exceeds 70 psi (5bar) then a water pressure
limiter needs to be fitted ref PLV
WILL THE INSTALLATION COMPLY WITH LOCAL
BYELAWS?
Providing the installation complies with the diagram
enclosed you will be O.K.
CAN A WATER SOFTENER DRAIN INTO A SEPTIC
TANK?
Yes. Regeneration wastewater from a water softener will
have no adverse effect on a septic tank.

With up to 50% less detergents etc being discharged, a water
softener is in fact beneficial to households who use septic
tanks.
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